A local, honest, and reliable drainage service in East Devon and surrounding areas
Our Services
We are a commercial and domestic service offering expertise and assistance in all aspects of blocked drains, drain repair, and drain cleaning:
- Blocked drains and drain unblocking
- Drain repair
- Drain cleaning
- CCTV drain surveys (report included at extra cost)
- High-pressure jetting
- Root removal and root cutting
- Drain excavation
- Duct tracing
24/7, 365 days service
Areas we cover: We are based in the town of Ottery St Mary but are happy to travel across East Devon and the surrounding areas. This includes areas surrounding Exeter, Ottery St Mary, Sidmouth, Seaton, Honiton, Torquay, Newton Abbot, Taunton, Lyme Regis, Axminister, Chard, Topsham, Crediton, Cranbrook, Broadclyst, and Pinhoe.
* We are always happy to travel further afield although a small fuel charge may be added due to rising fuel bills.
Our Company Values
At the heart of Mallett Drainage is the desire to provide a small, local, honest, and reliable drainage service for East Devon and the surrounding areas.
We are a family company who will always put the customer and your needs at the heart of everything we do. Blocked drains and drainage problems can cause worry and anxiety to homeowners and commercial owners alike. This is why we believe communication, honesty, and superior customer experience is vital to help you through the process. We strive for both excellence in workmanship and excellence in service, and believe that a small, local, and trustworthy drain company offers something that goes above and beyond.
Our Story
Mallett Drainage is headed up by experienced drainage engineer and family-man Chris Mallett.
After over 15 years’ experience in the industry, he saw a need for a local company who puts the customer at the core of its operations. After working with countless people and countless issues, he knows that it is vital for work to be both efficient and effective. We want to make sure that you, the customer, are kept up to date in terms of what is happening and what the problem might be at all times. Nobody wants to have a drainage issue, but you can be sure that if you do Mallett Drainage are the experienced and trustworthy service that you can always rely on. We never over-quote or over-price and you can always be sure to receive a quality service at a competitive price. We work with both domestic and commercial clients, and have public liability insurance for up to £5million.
What makes us different?
Chris has a passion for not just fixing the issue at hand but making sure you won’t get the same problem again. This is why we offer a free CCTV drain investigation with every call out.
Here at Mallett Drainage we understand that most people aren’t interested in a fancy survey or report that can cost into the hundreds. However, customers do want to know whether the problem has been fixed and whether there might be any further defects within the system. Therefore, as part of our standard service, we offer a free CCTV drain investigation to be sure the system is clear, and the issue is fixed. This will also enable us to be certain that the problems are within the property boundary, and therefore the responsibility of the homeowner rather than the local water authority. Although this won’t include a full report (available at an extra cost), we are always happy to supply footage.
Chris has 10+ years’ experience sub-contracting with all the major home-policy insurers. He is always happy to offer our clients free, impartial advice relating to which defects may be covered under the homeowner’s insurance policy.
Lastly, we understand that drainage issues can be costly.
Sometimes, it is necessary to talk through with our customers whether they want a shorter-term fix to get them back on their feet, and what might need to be done longer-term or in the future. We will never quote or recommend for work more than what we believe to be absolutely necessary for you and your needs. And we can always guarantee that there will be no hidden extras.
Our Work
Latest News
Drain Specialist Devon – New foul drainage runs in Ottery St Mary
We completed a satisfying job in the town of Ottery St Mary, helping the client to connect a new toilet to the existing foul drainage
Drain repair Devon – a week of jobs
It was a busy first week of trading, and we were lucky enough to help some East Devon clients across Ottery St Mary, West Hill,
Unboxing our Mini-Cam Solo Pro+ 60m axial system
Today was the day we unboxed our Mini-Cam Solo Pro+ 60m axial system! Like all tradespeople who are just that little bit obsessed with the
